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Arabic Privacy
Emphasizing its respect for users' privacy, Candokids requests information from users to purchase, register, or use certain features of the Website in order to provide safe and secure services to users. To process and send the order, information such as address, phone number and e-mail are required, and since all e-commerce activities are legal and based on e-commerce rules, and an official invoice is issued during the purchase process, entering information such as National name and code for natural persons or economic code and national ID are required for corporate purchases. It should be noted that the e-mail and telephone addresses that the customer registers in his profile are the only official and approved e-mail and telephone addresses of the customer, and all correspondence and responses of the company are done through them.
Therefore, entering the address, e-mail and mobile and landline numbers by the customer, confirms their accuracy, and if the above items are not entered correctly or completely, Candokids can from the customer, to ensure the accuracy and certainty of order registration. Request additional information.
Customers can enter someone else's name, address and phone number to receive the order, and Candokids will only use this information to send the same order.
Candokids also obtains the following information anonymously from the user by installing or using the application with the permission of the user. This information is collected as necessary and appropriate for purposes such as studying the cause of error reporting and improving system errors and user experience when using the Candokids website and application, as well as marketing research and providing more relevant services and purchase offers to users. They are used in a way that is not directly related to a specific person.
- Device type, language and type of operating system of your device, Android ID and Android advertising ID for your device, searches performed on the website and the Candokids application and selected results, duration and intervals of your use of Candokids , installed programs, information Server technical and reports including network type and browser type and version
This information is used only by Candokids and is not shared with any other business partner. Also, if the user requests, the previous information will be deleted and this information will not be collected after that.
In case of crashes, the following information is collected to study the cause of the crashes and fix the error:
- Whether the device is rooted or not, the amount of total RAM and the amount of full space during interruptions, day and hour of events, wireless network on or off, data network on or off, roaming status on or off.
Candokids collects information by cookies. A cookie is a file created by a browser at the request of a site, allowing the site to store and customize your visits. Many browsers allow you to disable cookies, so you can read the browser guide.
Candokids send emails or text messages to members of the Website to inform them of events and news, special services or promotions. If users do not wish to receive such emails and text messages, they can unsubscribe from receiving the Candokids newsletter in their profile. Failure to do so will result in implicit consent to the receipt of emails and messages and disqualification. Note that 09020336006, 30005380000110, 50002015000800 are the numbers through which Candokids sends SMS to its users and customers. These numbers are also the SMS sending system that informs users about the status of order processing or events, services and special services of Candokids, and it is clear that it is not possible to receive your messages through it. Candokids may also send survey questions to some of its users or customers through these numbers. Therefore, sending any text message under the name of Candokids with any other number is a violation and abuse of the name Candokids, and if you receive such a text message, please inform candokids.ir@gmail.com for legal action.
Candokids may edit user reviews and comments in accordance with the rules of the website. Also, if the comment or message sent by the user is subject to instances of criminal content, Candokids can use the recorded information for legal action. Users, while using the services of the Candokids website, grant Candokids the right to edit and use the information in the above-mentioned framework and forfeit the right to object.
It should be emphasized that password protection and username are the responsibility of users and therefore to prevent any possible misuse, users should not disclose that information to another person. If the user assigns their mobile number to another person, in order to prevent abuse or possible problems, users should change their mobile number in the profile and register a new number.
The user is responsible for any possible damages resulting from the non-observance of the above by the user and the user deprives him of the right to make any claim against Candokids. Candokids considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is required by a competent judicial or administrative authority or in accordance with the laws and regulations of the country to provide it to the competent authorities. There is no legal liability for damages for Candokids and users have expressed their consent to use the services of the website and have also waived the right to any objection.
It also informs users that Candokids, like other websites, uses IP aggregation and cookies. A cookie is a file created by a browser at the request of a site, allowing the site to store and customize your visits. Many browsers allow you to disable cookies, so you can read the browser guide. But the Candokids protocol, server and security layers, and appropriate data management practices do their best to protect users' information and prevent unauthorized access. Naturally, the responsibility for any misuse lies with the offending person or persons, and Candokids reserves the right to object and pursue it legally at its discretion.
If you do not wish to receive Candokids emails and newsletters, you can click on the word unsubscribe at the bottom of the email page.
Candokids does its best to protect the information and privacy of its users and hopes to provide a safe, comfortable and enjoyable shopping experience for all users.
